TERMS & CONDITIONS
Welcome to our ticket booking website! These Terms and Conditions (these “Terms”) govern your use of our website and the services provided by our company (the “Company”, “we”, “us” or “our”). Please read these Terms and Conditions carefully before using our website. By using our website, you acknowledge that you agree to be bound by these Terms. If you have any questions or concerns, please contact our support team.
2. Acceptance of the Terms and Conditions
By using our website, you confirm that you have read, understood and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our site. We recommend that you retain a copy of these Terms and Conditions for future reference. If you are using our site on behalf of a company or other organization, you confirm that you are authorized to act on its behalf.
3. Changes to the terms and conditions
We reserve the right to change or update these Terms and Conditions at any time. All changes will be effective from the date they are posted on the website. We will notify you of any material changes through appropriate notices on our website or by email. Your continued use of the site after changes are made will be deemed your agreement to the new Terms. We recommend that you check this page periodically for changes.
4. Services
Our Company provides ticket booking services for various events, including but not limited to concerts, theaters, sporting events, exhibitions and other events (the “Services”). We are an intermediary between you and the event organizers and are not responsible for the content of the events or their conduct. We endeavor to provide up-to-date event information, but cannot guarantee its accuracy or completeness.
5. Registration and Account
Creating an Account: You may be required to create an account to use certain features of our site. You must provide up-to-date information, including your name, e-mail address and phone number. Please make sure that the information you provide is accurate and complete.
Account Responsibility: You agree to provide accurate, current and complete information when you register and keep it up to date. If you provide false information, we have the right to suspend or cancel your account. You are solely responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
Security: You agree to notify us immediately of any unauthorized access to your account or any other breach of security. We will not be liable for any losses resulting from unauthorized use of your account.
6. Ticket Reservations
Booking Process: All ticket bookings are subject to availability and confirmation. We cannot guarantee the availability of tickets for the events you request. After selecting your event and number of tickets, you will be redirected to the payment page.
Payment: When you book tickets, you agree to pay the full price of the tickets, including all applicable taxes, fees and additional charges that may be incurred. We accept a variety of payment methods including credit and debit cards, e-wallets and other methods as indicated on our website.
Booking Confirmation: You will receive a confirmation email once your booking has been finalized. Please check that all details on the confirmation are correct. If you do not receive a confirmation within 24 hours, please contact our support team.
Changing or canceling your reservation: If you need to change or cancel your reservation, please contact our support team as soon as possible. We will try our best to assist you according to the terms and conditions set by the event organizer.
7. Payment
Payment Methods: We accept a variety of payment methods including credit and debit cards, e-wallets and other methods specified on our website. All payments are processed through secure payment systems and your privacy will be protected in accordance with our Privacy Policy.
Payment Security: We take all necessary measures to protect your payment information. However, despite our efforts, no method of transmission over the internet or method of storing electronic data can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your payment information.
8. Refund and Cancellation Policy
Ticket Refunds: Please review the specific event's refund policy before purchasing. Refund requests must be submitted within 14 days of purchase. Refunds are processed within 7-14 business days. Please note that some events may have specific return policies that will be listed on the event page.
Event Cancellations: If an event is canceled by the organizer, we will do our best to provide you with refund information. However, we will not be liable for any losses incurred as a result of the event being canceled.
9. Limitation of Liability
The Company shall not be liable for any loss arising from the use of the site or services, including but not limited to direct, indirect, incidental, punitive and consequential damages. We are not responsible for the actions of third parties, including event organizers, and cannot guarantee that events will perform as expected.
10. Intellectual Property
All material on the site, including text, graphics, logos and images, is protected by copyright and other intellectual property laws. Users may not use, copy or distribute materials without the prior consent of the Company. All rights to the materials on the site belong to the Company or its licensors.
11. Applicable Law
These Terms and Conditions shall be governed by the laws of the United Kingdom. All disputes arising out of these Terms shall be subject to the jurisdiction of the UK courts. If you are located outside the UK, you agree that any disputes will be governed by UK law.
12. Contact Information
If you have any questions or comments about these Terms, please contact our support team via the contact details provided on the website. We are always available to assist you and answer your questions!